QUESTIONS AND ANSWERS
Here is a selection of frequently asked questions. If your question is not answered in this section please do not hesitate to e-mail us and a member of our customer service team will be glad to help you with your query.
What time and where do your tours start?
The start time is up to you and all of our tours include collection and return to your Santorini Hotel, Cable car, Airport, Port.
Our guide will escort us inside museums and galleries.?
Your local guide is not allowed to escort you inside museums and galleries.
Can I tour on Sundays or is everything closed?
All the main sights in Santorini are open on Sunday. Lunch and entrance fees?
Lunch and entrance fees are not included on our tours.
We do not include them because our tours are flexible – not everyone wants to visit the same attractions or eat in the same restaurant.
An indication of admission fees – standard adult rates (concessions apply for children) Akrotiri Excavation: 5 EUR
Lunch is usually in a traditional restaurant that our guide will recommend depending on your location at lunchtime.
Can I extend my tour?
Yes, subject to availability ( in high season, please let us know if you might extend). Simply tell your guide.
The hourly extension rates are:
Up to 2 people: 60 EUR
Up to 4 people: 60 EUR
Up to 8 people: 70 EUR
Up to 12 people: 85 EUR
Up to 16 people: 100 EUR
Can you book hotels for me?
Can I customise my tour?
Yes. Your guide will design your tour around your specific interests and preferred pace.
How much notice is needed for a tour?
It is advisable to give us a few days notice especially for a series of day tours, overnight tours, special interest tours, large groups, foreign languages and tours during the height of the season.
What is the cancellation policy?
Please see our Terms and Conditions
What vehicles do you provide?
All our vehicles are modern comfortable and air conditioned. We provide chauffeur and luxury Mercedes minibusses.
Is our Guide’s gratuity included?
No. Gratuities are at your discretion.