Questions and Answers

Here is a selection of frequently asked questions.
If your question is not answered in this section please do not hesitate to e-mail us and a member of our customer service team will be glad to help you with your query.

What time and where do your tours start?
The start time is up to you and all of our tours include collection and return to your Santorini Hotel/Airbnb, Cable Car, Airport, Port.

Our guide will escort us inside the archeological site and museums?
Your local guide is not allowed to escort you inside museums and galleries.

Can I tour on Sundays or is everything closed?
All the main sights in Santorini are open on Sunday.

Lunch and entrance fees?
Lunch and entrance fees are not included on our tours. We do not include them because our tours are flexible – not everyone wants to visit the same attractions or eat in the same restaurant. Food costs are extra. Suggested amount to bring for snacks is EUR 30-EUR 50, deeding on your appetite. Vegetarian and vegan options available at several restaurants. Lunch is usually in a traditional restaurant that our guide will recommend depending on where you will be at lunchtime.

An indication of admission fees – standard adult rates (concessions apply for children)
Akrotiri Excavations:  EUR 12.00.

Can I extend my tour?
Yes, subject to availability ( in high season, please let us know if you might extend). Simply tell your guide.

The hourly extension rates are:


Prices per hour

Up to 4 People:

€ 60

Up to 8 People:

€ 70

Up to 12 People:

€ 85

Up to 16 People:

€ 95

Up to 19 People:

€ 100

Can we add more people to our group after payment?
For the overall comfort of the group and the tour guide, we do limit group size, usually 19 participants.

Will my children like these tours?
All of our tours are suitable for children and for people of all age. This is one of the reasons that guests opt a private tour.

Can you book hotels for me?

Can I customize my tour?
Yes. Your guide will design your tour around your specific interests and preferred pace.

Can we start the tour from our hotel?
We certainly can for hotels/airbnb/ other accommodations located on the main road. For other hotels/Airbnb, the pick-up point will be arranged after booking.

How much notice is needed for a tour?
It is advisable to give us a few days notice especially for a series of day tours, overnight tours, special interest tours, large groups, foreign languages and tours during the height of the season.

What is the cancellation policy?
Please see our Terms and Conditions

What vehicles do you provide?
Our vehicles are modern comfortable and air-conditioned. We provide chauffeur and luxury Mercedes minibusses.

Is our Guide’s gratuity included?
No. Gratuities are at your discretion.